This Refund Policy outlines the terms under which CYRENOX provides refunds for services purchased through cyrenox.live. We are committed to transparency, fairness, and clear communication.
By purchasing services from CYRENOX, you agree to the terms described in this policy. Please read the following sections carefully to understand your eligibility, applicable timeframes, and the refund process.
Refunds are available for services that have not been fully delivered or completed. Eligibility depends on the nature of the service and the stage of fulfillment at the time of the request.
Refund requests must be submitted within 14 calendar days of the original purchase date. Requests received after this period may not be eligible for consideration.
To request a refund, contact our support team with your order details and a clear explanation of your request. We will review the case and respond within 5 business days.
Partial refunds may be issued if work has already commenced. Administrative fees or completed milestones may be deducted from the refundable amount where applicable.
Refunds are not provided for services that have been fully delivered, customized solutions approved by the client, or cases involving violation of our Terms and Conditions. Promotional or discounted services may also be subject to specific refund limitations.
CYRENOX reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.